Get answers to common questions about SchoolChatter's AI-powered school email management. Can't find what you're looking for? Contact our support team.
SchoolChatter connects to your Gmail account with read-only access, automatically identifies school-related emails using AI, and generates a daily digest summary that's delivered to your inbox. You don't need to download any apps or change your email habits - everything works with your existing Gmail.
Simple process: Connect Gmail → AI identifies school emails → Daily digest delivered to your inbox
Currently, SchoolChatter works with Gmail accounts (both personal Gmail and Google Workspace accounts). We're planning to add support for Outlook and Apple Mail in the future.
Supported now: Gmail (personal & workspace) • Coming soon: Outlook, Apple Mail
Setup takes less than 5 minutes. You'll connect your Gmail account, add your children's information, and we'll start processing your emails immediately. Your first digest is generated immediately. The following digest will be delivered the next day on your selected schedule.
Yes, absolutely. We use enterprise-grade security with a privacy-first approach. We only access your emails with read-only permissions, automatically delete non-school emails, and remove email content after processing. We never store sensitive information or share your data with third parties.
Privacy guarantee: Non-school emails never stored • Email content auto-deleted • Complete transparency dashboard
Our AI is highly accurate at identifying school emails and extracting key information. It correctly identifies 95%+ of school communications and captures important details like deadlines, events, and action items. However, we always recommend verifying critical information with your school directly.
Best practice: Use SchoolChatter to stay organized, but always verify critical deadlines with official school sources
Yes! SchoolChatter is designed for families with multiple children across different schools. You can add up to 6 children and up to 5 school domains on our standard plan. The AI will organize emails by child and school, so you never mix up which permission slip belongs to which kid.
SchoolChatter works with all types of school communications: newsletters, announcements, permission slips, lunch menus, volunteer requests, event notifications, early dismissal alerts, and emergency communications. It works best with emails from official school domains and recognized educational platforms.
Works great with: School districts, ParentSquare, Remind, Seesaw, ClassDojo, and direct teacher emails
SchoolChatter costs $42/year (just $3.50/month) - the same price as a school lunch. We also offer monthly billing at $4.50/month. All plans include unlimited email processing, up to 6 children, up to 5 school domains, and daily digest delivery.
Great value: Less than $0.12 per day to never miss another school deadline
Yes, absolutely. You can cancel your subscription at any time with no penalties or fees. If you cancel, you'll continue to receive service until the end of your current billing period, and then your account will automatically downgrade to our free tier.
We offer a free 5-day trial to see if you like the service before purchasing. If you're not satisfied within the first 5 days, login to your dashboard and cancel your account without getting charged. For other needs, reach out to our support team.
Our 5-day free trial includes full access to all features: unlimited email processing, AI summarization, multi-child management, and daily digest delivery. You can cancel anytime before billing begins.
Free trial includes: All features • Cancel anytime
We use enterprise-grade encryption for all data transmission and storage. Email content is only processed temporarily for AI analysis and then automatically deleted. We never store personal email conversations, and non-school emails are never saved to our systems.
Security measures: End-to-end encryption • Automatic content deletion • No third-party data sharing
No. We only store email metadata (sender, subject, timestamp) for school-related emails. The actual email content is processed by AI and then immediately deleted. Non-school emails are never stored at all and are filtered out during processing.
No, absolutely not. Your SchoolChatter account is completely private and independent of your school. School staff have no access to your account, digests, or any information about your use of the service. We operate independently and don't share data with schools.
Yes, we are fully GDPR and CCPA compliant. You have the right to access, modify, or delete your data at any time. We provide complete transparency about what data we collect and how it's used through your privacy dashboard. You can export or delete your account data at any time.
Your rights: Data access • Data portability • Account deletion • Privacy transparency
While our AI is highly accurate, if you notice missed emails, you can help train the system by marking senders as "school" or "non-school" in your dashboard. You can also add specific school domains to ensure they're always captured. For urgent situations, always verify critical information directly with your school. If you see something incorrect, please let us know at support@schoolchatter.app so we can investigate.
Help improve accuracy: Mark senders • Add school domains • Report missed emails to support
You can report bugs or issues by emailing support@schoolchatter.app or using the contact form on our website. Please include details about what you experienced and any error messages. We typically respond within 24 hours and prioritize bug fixes that affect email processing.
Currently, we provide support via email and our contact form. This allows us to keep costs low and response times fast. Most issues can be resolved quickly through email, and we're working on adding live chat support in the future.
SchoolChatter works on any device with a web browser - desktop, laptop, tablet, or smartphone. We support all modern browsers including Chrome, Safari, Firefox, and Edge. Since digests are delivered to your Gmail, you can read them on any device where you check email.
Platform support: Web browsers on all devices (desktop, laptop, tablet, smartphone) • Digests delivered directly to your Gmail
Can't find the answer you're looking for? Our support team is here to help.
We typically respond to support requests within 24 hours